PHP Notice
Undefined index: header_background_ltd.jpg


PHP Warning
Cannot modify header information - headers already sent by (output started at [SYSTEM_ROOT]/core/include/general.inc:167)

User Feedback Form
Print

User Feedback Form

We are very interested in your feedback. Issues are distributed to responsible staff members for a solution plan. User comments and solutions are entered into a database and summarised for ANSTO management, the User Group, other users, and the Australian Institute for Nuclear Science and Engineering (AINSE). Thank you for taking the time to help us improve our services to you and future users.

You are not required to include your contact information however, doing so will allow us to contact you for clarification when needed and inform you of a solution plan where applicable.

Please complete the following:

Name (optional):

Email* (optional):
* a copy of this form will be sent to this email address

Instrument Used:

Time Allotted (in days):

Time Received (in days):

Questions

Poor
(1)


(2)

Good
(3)


(4)

Excellent
(5)

1. The administrative support I received prior to my visit was


1


2


3


4


5

2. The efficiency of the check-in procedure was


1


2


3


4


5

3. The training (general safety & instrument specific) I received in relation to the tasks I needed to perform was


1


2


3


4


5

4. The readiness of the instrument and related equipment was


1


2


3


4


5

5. The beam reliability was


1


2


3


4


5

6. The time I lost due to sample environment problems, detectors, shutters, etc., was

less than expected
about expected
more than expected

7. The sample prep and support labs

did not meet needs
met needs
made things easier

8. The quality of the sample environment equipment I used was


1


2


3


4


5

Please specify equipment type:

9. The user-friendliness of the instrument(s) (including documentation and user training) I used was


1


2


3


4


5

10. The time allowed for my experiment was

appropriate
insufficient

11. The facilities and training for immediate (quick-look) data reduction / analysis were


1


2


3


4


5

12. The arrangements for sending data home were


1


2


3


4


5

13. Had data acquisition been available over the network, would you have been able to perform this experiment remotely? What help would have been required? Would this mode of operation interest you?
(Please comment)

14. What beam improvements or improvements to existing instruments, additions of new instruments, and/or sample environment equipment would you like to see at the OPAL reactor? How many experiments per year would you use them for?
(Please comment)

15. What "creature comforts" would you like made available at ANSTO (shower facilities, hospitality, sleeping quarters, activities, etc.)
(Please comment)

16. What housing / transportation would you like to see in the Lucas Heights area (availability, affordability, proximity, modem access to equipment, etc). Please be specific regarding needs, difficulties etc.
(Please comment)

Length of stay (in days):

17. What areas have improved and/or declined since your last visit?

Improved:(Please comment)

Declined: (Please comment)

18. Based on your overall experience at ANSTO, was your visit satisfactory? Would you return and/or recommend the facility to others? Why or Why not?

19. Additional comments / feedback / extended responses to other questions

Thank you for your time in answering these questions. Your answers will be used to help us improve the services offered by ANSTO.

If you would prefer you can fill out, print then fax this survey to (02) 9717 3606 or mail it to:

The Bragg Institute
Australian Nuclear Science & Technology Organisation
Reply Paid 64630
BANGOR NSW 2234

Print this page
Back to original page